Refund policy
Refund & Cancellation Policy
Last updated: July 2026
At Ubud Lockers, we aim to provide flexible and reliable services. Please read our cancellation and refund policy below.
1. Short-Term Locker Rentals
No advance booking is required for short-term locker rentals.
Simply visit our store, choose an available locker and complete your rental using our self-service app.
Once the rental period has started, no refunds will be issued for unused rental time.
2. Long-Term Storage
We recommend booking long-term storage in advance to ensure availability.
Once the storage period has started, no refunds will be issued for unused days or months.
3. Motorbike Rental
Advance booking is not required for motorbike rentals, although we recommend booking in advance during busy periods to ensure availability.
Payment is made when collecting the motorbike.
4. Early Collection
If you choose to collect your belongings before the end of your booked storage period, no full or partial refund will be issued.
Your locker or storage unit has been reserved exclusively for your booking for the agreed rental period.
This policy applies to both short-term locker rentals and long-term storage.
5. Force Majeure
Ubud Lockers is not responsible for cancellations or service interruptions caused by events beyond our reasonable control, including natural disasters, government restrictions, transport disruptions or other unforeseen circumstances.
6. Contact
If you have any questions regarding cancellations or refunds, please contact:
Ubud Lockers
Jl. Raya Ubud No. 51
Ubud, Bali, Indonesia